Voxta offers the latest in speech technology. Developed by an international team, our speech technology can be used through pre-configured applications or as components to build new applications.
We have speech applications for voice based customer service, English testing, call centers, FAQ lines, embedded applications and websites, where they can help reach a wider audience. Our speech applications can help you connect with your customers more efficiently, deliver a better quality of service, cut costs and increase effectiveness.
Voxta’s speech components fall into three groups. Speech recognition engines (ASR) convert speech into text, using complex algorithms to tune into different languages and accents. The text to speech engine (TTS) takes text and converts it into speech files. The dialog manager (DM) pulls it all together, controlling the ASR, TTS and information from a back-end 3rd party API. These components and flows, can all be configured easily through our configuration screens.
Telephony is also a key capability and we have implemented systems capable of supporting thousands of concurrent calls.